Frequently asked questions
FAQ
How long does delivery take?
Delivery times depend on the destination country and the shipping method chosen. Orders typically arrive within 2-4 business days. You will receive a tracking number to monitor your package.
Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email. You can use this code to check your order status anytime.
What if my product arrives damaged or incorrect?
If your product arrives damaged, defective, or different from what you ordered, contact our support team within 14 days of receipt. We will replace the item or refund your payment.
Can I cancel or modify my order?
Orders can only be modified or canceled before they are shipped. If you wish to make changes, contact us as soon as possible. After shipment, standard return policies apply.
What are the shipping costs?
Shipping is completely free for all orders! No hidden fees—just select your preferred shipping option at checkout and enjoy free delivery.